Frequently Asked Questions

How do I order/book a taxi?
You can call 402.476.TAXI (8294) or use our online booking system.

How long until my taxi arrives?
Generally it ranges from a few minutes to 20 minutes. This varies due to the availability and location of our closest drivers. We use GPS for our dispatch to find the most convenient ride for you. During high volume hours (such as bars closing, Husker football, and other special events) response times may be significantly higher.

Do you accept credit cards?
Yes! We accept debit cards as well. Our drivers have a payment app you can use to pay and tip. There are no extra fees or charges when using this payment option.

I left something in the taxi. Do you have a 'lost & found'?
Yes. When you forget something in a taxi we will hold this for a reasonable period of time. You can call us at 402.476.TAXI (8294) or use our contact form to retrieve your forgotten items. Please be as specific as possible as we want to ensure we get these items back to their rightful owners.

Why book in advance?
It benefits you and us. If you book in advance we can be sure to get you where you need to be in time. This is especially true for airport runs to be sure you make your flight.

Does it cost more for additional passengers?
No. Four passengers can ride for the price of one.

Can a driver refuse service?
Only if the driver is already booked.

Do you provide child safety seats?
No. Drivers of Leisure Taxi and for-hire vehicles and their passengers, are exempt from laws regarding car seats. Passengers with children are encouraged to bring their own car seats, which the drivers will allow passengers to install.

Do you allow pets?
In compliance with Federal law, all ADA or service animals will be transported at no additional charge.

Do you offer special rates?
Yes. We offer special rates for senior citizens and visually impaired people. Click here for the details.

What are vouchers and how are they used?
Vouchers are in the form of a paper slip. Vouchers are authorized certificates of taxi fare credit. They are used in agreement with local businesses to pay for their taxi fare without cash or credit cards.

Do you offer rides out of town?
Yes, as long as the ride originates, or terminates in Lincoln, we can drive you anywhere in the state of Nebraska.